FAQs

For anything unanswered below please contact us.

  • We accept a variety of payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other digital wallets.

  • Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or through the carrier's site.

  • We offer a 30-day return policy for unused and unopened products. If you are not satisfied with your purchase, please contact our customer service team for assistance with the return process.

  • Yes, we offer international shipping to select countries. Shipping rates and delivery times vary based on your location. Please check our shipping policy for more details.

  • You can reach our customer service team via email at info@musho-life.com or by using the contact form on our website. We aim to respond to all inquiries within 24 hours.

  • Absolutely. We are dedicated to providing cruelty-free products. We do not collaborate with beauty brands that test on animals and exclusively partner with brands that align with our values.

  • We occasionally offer samples or testers with select orders. Keep an eye on our promotions and special offers for opportunities to try new products.

  • We provide detailed product descriptions and ingredient lists to help you make informed choices. Additionally, you can reach out to our customer service team for personalized recommendations.

  • If you would like to change or cancel your order, we encourage you to contact us as soon as possible. Please note that once an order is in the processing stage or has been shipped, it may be difficult for us to accommodate any modifications.

  • Yes! We offer a loyalty program where you can earn points for every purchase, which can be redeemed for discounts on future orders. Sign up on our website to start earning rewards.